Returns & Exchanges

Due to the perishable nature of our artisanal bread products, we cannot accept physical returns, but we are committed to ensuring you love every bite. If your order arrives damaged or doesn't meet our quality standards, please reach out to our team within 7 days of delivery for a full refund or replacement.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, carefully check your ROYO Bread packages for any signs of transit damage or quality issues while the product is fresh.

• 2.
  Document the Issue

  Take clear photos of the shipping box and the specific product labels or areas of concern to help our quality control team investigate.

• 3.
  Contact Support

  Email our customer care team at [email protected] with your order number and the photos you collected to initiate your claim.

• 4.
  Resolution Process

  Once reviewed, we will issue a credit to your original payment method or ship out a fresh replacement batch at no additional cost to you.